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I Got Buttons!

Posted on December 11, 2012 by Michele

A few posts ago (Button Overload), I mentioned that I had been offered the opportunity to order a number of buttons in exchange for writing a craft tutorial using them.

I finally figured out what to order and they arrived over the weekend. The way they were packaged is so lovely that I thought I would share with everyone. The fact that the buttons all coordinate so prettily with each other really made my package look almost too pretty to open.

I’ve gotta say, that I was impressed with the customer service and the packaging. One of the buttons I had originally ordered was out of stock. Rather than sending my order and telling me they were back-ordered or no longer available, I received an email BEFORE my order was shipped. Dang it, I so hate when companies send out partial orders without letting you know first. These folks not only sent a letter, they sent a photo of a suggested replacement.

This post was not part of our agreement and has nothing to do with the tutorial I plan on writing. I just wanted to share my excitement over finally getting my buttons (my fault, not theirs, once the substitution was agreed to, my order came from Hong Kong within 5 days). I love how they are packaged, so pretty and a great way to keep them from getting scratched or damaged. I also wanted to share how one company (Lots of Buttons) has got it together when it comes to customer service.

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Blog About Crafts

Back in 2006, when this site was launched, there was a gal who loved to help other artists and crafters build their business. She had several websites, including this one, dedicated to that endeavor. She helped them fly, while she only dabbled. Finally, she has joined them in pursuing her own artistic endeavors which can be found at Michele Tway Mixed Media & Fiber Art.

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